Cure Technologies is a privately owned company and has no outside investors. All the money used to fund projects like CurePay is in-house, allowing Cure Technologies to focus on delivering the absolute best products and services to its clients.
Cure Technologies has a few core beliefs that set it apart from rival gateway and technology companies. First is that clients should always have a client manager to deal directly with them. This is a person who has a personal relationship with each client and can provide tailored services to their client base. The
reason for this is that many companies connect clients directly with technical staff. This creates issues in communication and can also lead to levels of customer dissatisfaction. By having highly trained client managers who are both knowledgeable about Cure's products as well as the needs of the customers, we eliminate one of the biggest gripes
most merchants have with a gateway service.
Secondly, Cure believes that the client's needs can always be met. If clients have custom programming projects that fall into the scope of Cure's services, we will ALWAYS ensure that they get priority and get finished in a timely fashion, within the quoted budget. Best of all, after certain exclusivity periods run
out, Cure offers these features to ALL of our clients on a value-added basis. Gone are the days of dealing with companies who only contact you to send invoices. Cure Technologies holds regular Client Roundtables at its offices in Vancouver, BC to help address the growing and changing needs of its clients. Contact your client manager if you wish to
sit in on one of these events. Or, if you are considering becoming a client, contact our staff to schedule a tour of our offices or a guest invite to one of our Roundtables.
Thirdly, Cure treats all customers with respect. Client managers are not programmers, they are customer service reps first, and translators between the sometimes complex worlds of software and reality. Cure makes more money as our clients earn more money using our system. Therefore, it benefits both parties involved
for Cure to be sensitive to the needs of clients and treat them all equally. As our business expands, Cure adds additional staff to accommodate new clients. Additionally, using a centralized database, any Cure client manager can help any client at any time if a certain manager is out of the office. Notes on all important conversations and in-depth
details about each client are stored in our database to allow any of our staff to assist clients in a meaningful way.
Lastly, Cure believes that constant innovation is the path to long-term success. You will notice, as a client of Cure, that over time we will constantly be rolling out new features and products for our clients. We are constantly testing and developing, either on custom features for our clients, or to stay ahead of
industry trends and be the first company to offer new protocols and features as they hit the market. Working with Cure will be a long-term investment for the success of your business.
If you want to know more about us contact any of our client managers for more details. They will gladly tell you anything you need to know about Cure, CurePay, and any of our other business partners. |